e-Health

My Health Record is a secure online summary of your health information. You control what goes into your eHealth record and who is allowed to access it.

Over time, an eHealth record will help put you at the centre of your own healthcare. It will contain a summary of key information created by a nurse or doctor, a summary of your key interactions with the health system, a summary of hospital visits and any specialist letters. You can also record information about your own end-of-life decisions.

Your eHealth record means that your own medical records will be available to any registered provider anywhere in Australia at any time. It will allow you, your doctors, hospitals and other healthcare providers to view and share your health information in the one central place to provide you with the best possible care wherever you may be.

This means that even if you are on holiday in a different part of Australia, local medical professionals can access your complete medical records, including any allergic reactions. In order to get an eHealth record you will first need to register, which is a simple, cost-free process.

For more information or to register, choose one of the following options:

  • Online: myhealthrecord.gov.au
  • Phone: 1800 723 471 and select option 1
  • In person: at a Department of Human Services office that offers Medicare Services

There are a number of resources for individuals and health care providers which is available from the website.

Training Guides for Health Professionals

Information for health professionals can be accessed at myhealthrecord.gov.au

Software vendors who have integrated with the eHealth records have training videos available to users on how to access records within the clinical packages. Demonstration videos and to request a training environment is available from this website.

Alternatively visit your software provider’s website or call their support centre for more information.

For further information on eHealth Practice Incentive Payment (ePIP), visit Medicare Australia's website.